Communication engine · WhatsApp · SMS

Every conversation lands in one centre

Anyone can send a message. The hard part is that everything comes back to one place — every device, every channel, every history — connected to the system that already knows who is on the other side.

Unified inboxParallel devicesInteractive messages
1

Inbox, however many numbers you run

3

Interactive buttons per message

2

Channels on one contact list

24/7

Automated codes and alerts

The message centre

One inbox. One thread. The whole history.

This is the part that changes how an operation runs. Conversations stop living on private phones and scattered apps: everything flows into a single queue, merges into one thread per customer, and sits next to the customer record itself.

Message centre
Inbox2 new
AllUnreadAssigned to me
  • Daniel R.09:41Great, got it — when does the bonus land?Device 1
  • Maya L.09:38Sent the receipt from the appDevice 2
  • Omar K.09:31Could you check my withdrawal?SMS
ConversationMerged from 2 devices

Hi, I deposited a few minutes ago and I still do not see the bonus

09:39

I can see the deposit — the bonus was credited just now. Anything else I can help with?

09:41

Agent is typing…

Reply
Customer card
Status
Verified
Balance
1,240
Last deposit
Today, 09:12
Assigned to
Noa · Support

The agent answers with the full picture in front of them — no switching screens, no asking the customer to repeat themselves.

  • One inbox, every source

    Every connected WhatsApp device, site chat and SMS reply lands in the same queue. Nothing stays trapped on someone's private phone.

  • One thread per customer

    Messages merge into one continuous conversation, even when the customer wrote from a different number, a different device or a different channel.

  • Wired into the system

    The agent sees the balance, the last deposit, the account status and the open request right next to the message — not in another tab.

  • Nothing gets lost

    Every message, agent action and automated send is stored and searchable. Handing a conversation to another agent costs nothing.

Parallel devices

Several numbers, one queue

Connect as many WhatsApp devices as the operation needs. Traffic is shared between them, every message is stamped with the device that carried it, and if one number goes quiet the rest keep working.

  • Load is spread across devices, so no single number carries the whole operation
  • Every message is stamped with the device it came from — in the inbox and in the reports
  • A device can be dedicated to a role: support, marketing or automated alerts
  • Disconnect, re-pair or swap a number without touching a single conversation
+972 54-•••-8821RoleSupportOnline
Share of traffic42%
+44 7•••-224-90RoleMarketingOnline
Share of traffic35%
+1 415-•••-0177RoleAlertsOnline
Share of traffic23%
Rich messages

A message that does something, not just says something

A media header, a formatted body and interactive buttons that fire real actions inside the system — open the account, claim the bonus, reach a human.

  • Media headerImage, video or document at the top of the message — the part the eye lands on before a single word is read.
  • Formatted bodyBold text, lists and line breaks, with personal fields filled per recipient at send time.
  • Interactive buttonsUp to three buttons. Each one triggers a real action, or a deep link straight into the right screen.
9:41
TECTORISOnline
Media header

Your deposit was received

The funds are in your account and the welcome bonus has been credited. Where would you like to go?

Read09:41
Open my accountClaim bonusTalk to an agent
Template studio

Build the message once. Send it a thousand ways.

A visual editor for every message type, with a preview that renders exactly what will land on the phone. No sending drafts to yourself to check.

  • Interactive buttons

    Quick replies, links and action buttons, mixed inside a single message.

  • Varied phrasing

    Every send picks a different wording from the options you wrote. A thousand identical messages is exactly what gets a number blocked — this does not.

  • AI drafting assistant

    Describe the goal, get a full draft: title, body and buttons. Edit it, or ask for a different angle.

  • Live preview

    The template renders as a real message while you type, in every language the brand runs.

Varied phrasing

The template you write

{Hi|Hey|Good morning} {first_name}, your {bonus|reward} is ready

What actually goes out

  • Hi Daniel, your bonus is ready
  • Hey Maya, your reward is ready
  • Good morning Omar, your bonus is ready

Three recipients, three different messages, one template.

AI assistant

Write a short message inviting returning players back, with a button to the bonus screen

The draft comes back with a title, a body and buttons — ready to edit.

Live preview

Your deposit was received

The funds are in your account and the welcome bonus has been credited. Where would you like to go?

Open my account
Campaigns

From a segment to a report, in one flow

Choose who gets it, decide when it goes, watch it land. Every stage lives in the same place, on the same contact list the rest of the system uses.

  • Segmentation

    Build an audience from real behaviour: activity, deposits, language, list membership or anything the system already knows.

  • Scheduling

    Send now, schedule for later, or spread a large campaign over hours so the pace stays natural.

  • Delivery and read tracking

    Per-recipient status: sent, delivered, read, replied or failed — updated in real time.

  • Performance reports

    Compare campaigns, wordings and audiences, and see which message actually moved the numbers.

Campaign · Weekend offer
  • Sent12,480
  • Delivered98.2%
  • Read71.4%
  • Clicked22.9%

Every figure drills down to the individual recipient.

Alerts bot

A dedicated device that only sends what matters

Verification codes and transaction alerts run on their own number, kept apart from marketing — so a slowdown on the marketing side never takes a login code down with it.

  • One-time codes

    Login and verification codes delivered in seconds, with expiry, retry limits and a full audit trail.

  • Real-time transaction alerts

    Deposits, withdrawals and approvals pushed to the right people the moment they happen.

  • Per-number filtering

    Each recipient gets only the alert types they chose. The finance manager does not get support noise.

  • Deep-link buttons

    Every alert carries a button that opens the exact screen — that specific deposit, not a home page.

Verification

Your verification code

482 913

Valid for 5 minutes. Never forwarded to anyone.

Transaction alert

New deposit · awaiting approval

Player
Daniel R.
Amount
1,500
Method
Crypto · USDT
Open in back office
Who gets what
CodesDepositsWithdrawals
Finance manager
Shift supervisor
Support agent
Opt-in and consent

A list you actually own

A list is only worth something when every name on it asked to be there. Joining happens on the site, consent is recorded, and leaving takes one tap.

  • On-site opt-in widget

    A join box on the site itself — a phone number, one tap, and the customer is on the list. No forms, no landing page.

  • Recorded consent

    Every join is stored with its time, source and exact wording. Nothing goes out without it.

  • One-tap unsubscribe

    A leave button on every marketing message, honoured immediately and across every list at once.

  • Distribution lists

    Split by interest, language or activity, and send only to the people who asked for that kind of message.

On the site

Get updates on WhatsApp

Offers, results and news. Leave whenever you want.

Phone number

+972 54-000-0000Join

I agree to receive messages and I can unsubscribe at any time.

Distribution lists
  • General updates8,412members
  • VIP customers1,096members
  • Sports only3,254members
Complementary channel

SMS, where WhatsApp does not reach

Not every customer is on WhatsApp, and not every message can wait. SMS runs on the same contacts, the same templates and the same reports — it is another channel, not another system.

  • The same audience

    The same contacts and the same lists. There is no second database to keep in sync.

  • Multiple providers

    Connect the gateway you already use, or switch provider without rewriting a single campaign.

  • Automatic fallback

    A message that failed to deliver on WhatsApp can go out as an SMS on its own.

  • One report

    Delivery and performance across both channels, side by side, in the same view.

Same contacts · same templates · same reports

More from us

Let's talk

Bring us the operation. We will bring the message centre.

Tell us how many numbers you run today, what you send on them and where it falls apart. We will show you what all of it looks like in one place.

We answer within one business day.